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Home>Knowledge Base>Error Messages>Unable to perform Email Operation
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Article ID30
Created On3/30/2011
Modified3/30/2011
Unable to perform Email Operation
Error screenshot: emailerror.docx


Version:                    Palladium Enterprise / Business 2011
Build:                         Build 8.0
Windows O/S:           WINDOWS 7 , WINDOWS VISTA
MS Outlook:               Not specific
    
Error:
Occurs when emailing from Paladium [ whether a document, report ect]

Solution:
In Control Panel | User Accounts
Windows Vista:    Select option to Change User Account Options | Untick User Account Control
Windows 7:         Select option to Change User Account Control Settings | Lower the user account control access

Note: this will require that you restart the machine for changes to take effect.Reason for Error:
The User Account Control Blocks Palladium from completing the email operation.